Privacy policy

The Privacy Policy We Show Adherence To

You will witness our Privacy Policy by visiting the domain www.sleepmate.in and we request you to go through our Privacy Policy to get insights about how we get user information and share it with others.

Usage of the Sleepmate Website

Personal Information

With the term “Personal Information”, we mean the information helpful in identifying individuals directly or indirectly. Instances of such personal information include, but are not limited to:

• Professional information
• Nature of communication
• Contact information
• Information related to marketing
• Information chosen by the user to be provided through filling out our forms

Sleepmate might make use of these details to deliver its marketing information, product recommendations, as well as other non-commercial information like SMS, e-mails, telemarketing calls or other push notifications that are under the guidelines outlined in this Privacy Policy and marketing preferences. 

We at Sleepmate permit you to get access to our website with Non-Exclusive, Limited, and Non-Transferable restrictions, subject to your adherence to this Privacy Policy. 

Sleepmate does not grant you permission to manipulate the appearance or content of this website for any use, personal or commercial. Any derivative or subjective use of our website or products is completely and strictly prohibited. You cannot use our data frame or extract any data to serve your purpose, as it is not entertained. In case you do so, you will be liable for legal prosecution. 

Use of our intellectual property such as trademark, logo, content, images or information from our website for personal or commercial purposes is strictly prohibited. Using our meta description or other invisible content for any purpose shall be considered a violation of our Terms and Conditions. 

Accounts and Relevant Details

You might be asked to share or an account can be assigned to you to make use of certain products/features for which you will be required to share your personal information. To make any changes to this information, you are required to update us prior to making said changes. It is the sole responsibility of users for the protection of their personal and sensitive information such as contact details and passwords.

In case of any breach in the website’s security or unauthorized access of your User ID or password, you shall immediately notify Sleepmate. Every time you make use of the provided User ID and password to access our website, it means that you are authorized to use that particular account after ensuring compliance with the terms and conditions. 

\In case an unauthorized person makes use of the User ID or password, then it shall be considered as a fault from the user side. 

Rights to Usage and Restrictions

All user/users or other entity(s) agree that he/they/one will not:

• Modify, translate, reproduce, download, or create a copy/substitute or even a product/service/feature derivative for the purpose of licensing, servicing, renting, displaying in public, and/or any other kind of exploitation, which will never be allowed in any circumstances. 
• Take off any logo, trademark, copyright or any other intellectual property contained herein.
• Collect any kind of information from other users for any purpose other than soliciting reviews.
• Reformat or frame similar information as contained in any Sleepmate webpage.
• Use automated options to create accounts with any purpose or intention.
• Use the website to violate the security or unauthorized access to the network or computer system, including the retrieval of other user’s passwords through any encryption codes.
• Submit any content on the Sleepmate site that encourages or promotes any illegal acts or unlawful activities or transfer anything that could include anything threatening or obscene.   

Timely Deliveries for Your Convenience

Place your orders before 3 PM IST to receive them within 3-5 business days. Orders made after 3 PM IST will typically arrive within 4-6 business days.

SleepMate Team ensures nationwide delivery across India. Orders confirmed before 3 PM IST from Monday to Friday are usually shipped on the same day.
Orders placed on Saturdays, Sundays, or Government Holidays will be processed on the next business day.

We partner with Ship Rocket for reliable shipping services throughout India.